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Yet another Scotts reel lawn mower. Brand new, never used. It was shipped with some assembly required and the purchaser was utterly incompetent and made a half assed effort to assemble it. At this point they tossed the whole thing in the trash, minues a few small pieces. Once we had custody, we had to take out all the bolts and fix things up. The little retainer rings were missing for the handle mount but we got those at our friendly neighourhood hardware store and now have a new mower for anybody who needs one.
Reason for discard: customer too stupid for some assembly required.